Monday, December 31, 2007

Seattle Public Library > Comcast

One of the perks of working for the man is that I occasionally have the luxury of working from home. If I have internet, that is. So today Comcast was supposed to turn on my modem (II) so I didn't have to spend New Year's Eve kickin' it at my office. The bastards were supposed to show up between 8 am and noon. Well they came, but they didn't even bother to press the buzzer.

Because the customer service rep I talked to last week didn't bother changing over my contact information, like I requested, the installer had my disconnected number. Though rather than attempt to hit the buzzer like he should have (my security is independent of phone service), he just assumed that because he had the wrong number that there was no one there, even though my friend was sitting there watching "Sesame Street" waiting for someone.

Due to "other things" I have to run around Seattle all day today, to and from the courthouse and I don't really have the time to fuck with Comcast. So instead, I'm finishing up the last bit of my work before the first holiday of the new year at the public library, whose kindheartedness is allowing me to "check out" their wi-fi.

So the lesson kids: Public Libraries > Comcast.

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